Gxmble Privacy Policy

At Gxmble, we take your privacy seriously and are committed to protecting the personal data you share with us when you use the Gxmble casino platform. This privacy policy explains how we collect, use, store and protect your information when you visit our official website, register a Gxmble login, deposit funds, play our games, or contact our support team. By using casino Gxmble, you agree to the practices described below. If you do not agree with any part of this policy, we ask that you refrain from using our services.

Gxmble is operated by Rabocse Sociedad de Responsabilidad Limitada, licensed and regulated under the Anjouan Offshore Financial Authority (license ALSI-202412035-FI2). We process personal data in accordance with applicable international data protection standards and the regulatory requirements of our licensing authority.

Information We Collect

We collect several categories of information to provide you with a secure and personalised gxmble casino online experience. This includes data you provide directly to us, as well as information generated automatically through your use of our platform.

• We gather registration details such as your name, date of birth, email address, phone number, and country of residence when you create a Gxmble login register account
• We collect financial information, including payment card details, e-wallet identifiers, and cryptocurrency wallet addresses, necessary to process deposits and withdrawals
• We record identity verification documents (such as passports or utility bills) required to complete KYC checks before your first withdrawal
• We track your gaming activity, including bets placed, games played, session duration, and bonus usage, to improve our services and detect irregular behaviour
• We log technical data such as your IP address, device type, browser information, and geolocation to enforce our restricted jurisdictions policy
• We store communications you send us through live chat, email, or our contact form, including any complaints submitted to complaints@gxmble.io

How We Use Your Data

We use the information we collect for legitimate business purposes connected to operating Gxmble casino and maintaining a safe, compliant gaming environment. Our use of your data includes the following purposes.

• We use your data to verify your identity, age, and eligibility to gamble under the laws applicable to your jurisdiction
• We process your financial details to facilitate deposits and withdrawals, including enforcing our minimum deposit of €25 and minimum withdrawal thresholds
• We use your gaming history to calculate bonus eligibility, wagering progress, and VIP cashback entitlements
• We send you promotional communications about a gxmble bonus, gxmble no deposit bonus offers, or other promotion gxmble campaigns, where you have opted in to receive marketing
• We analyse aggregated data to improve our website, game selection, and customer support quality
• We use your information to detect fraud, prevent bonus abuse, multi-accounting, and other prohibited activities
• We retain records as required by our licensing obligations and applicable anti-money laundering regulations

Cookies and Tracking Technologies

We use cookies and similar technologies on our official website to enhance your browsing experience, remember your preferences, and analyse traffic patterns. Cookies help us recognise returning players, keep you logged into your account, and tailor content relevant to your activity. You can adjust your browser settings to refuse cookies, although doing so may limit certain functionalities of the Gxmble platform, including automatic login and session continuity.

Types of Cookies We Use

• Essential cookies that allow core site functions, such as secure login and navigation
• Performance cookies that help us understand how visitors interact with casino Gxmble
• Functional cookies that remember your language and currency preferences
• Marketing cookies used to deliver relevant advertising and measure campaign effectiveness

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information in the following circumstances to operate our services effectively and comply with legal obligations.

• We share data with payment processors to facilitate transactions via Visa, Mastercard, American Express, Apple Pay, Revolut, giropay, SOFORT, instant bank transfer, and supported cryptocurrencies including BTC, ETH, LTC and USDT
• We share information with identity verification providers to complete KYC checks, particularly before processing your first withdrawal request
• We disclose data to regulatory authorities, including the Anjouan Offshore Financial Authority, when required by law or licensing conditions
• We may share information with fraud prevention services and other licensed gaming operators to prevent bonus abuse across platforms
• We engage third-party service providers, such as customer support software and analytics tools, who process data strictly on our behalf

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, including ongoing legal, accounting, and regulatory reporting requirements. Financial records related to deposits, withdrawals, and bonus activity are typically retained for a minimum period mandated by our licensing authority, even after you close your Gxmble account.

Your Rights

We recognise that you have rights regarding the personal data we hold about you. Depending on your jurisdiction, these rights may include the following.

• You have the right to request access to the personal data we hold about you
• You have the right to request correction of inaccurate or incomplete information
• You have the right to request deletion of your data, subject to our legal and regulatory retention obligations
• You have the right to object to certain processing activities, including direct marketing
• You have the right to withdraw consent for marketing communications at any time
• You have the right to lodge a complaint with our support team at support@gxmble.io or via complaints@gxmble.io if you believe your data has been mishandled

Security Measures

We implement industry-standard technical and organisational measures to protect your personal and financial data from unauthorised access, alteration, or disclosure. This includes encryption of sensitive information, secure servers, and restricted internal access to your account details. While we take reasonable steps to safeguard your data, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and keep your Gxmble login credentials confidential.

Restricted Jurisdictions and Compliance

We do not accept players from restricted countries, including the USA, United Kingdom, France, Netherlands, Australia, Germany, Spain, Sweden, Cyprus, Austria, Comoros, and other jurisdictions listed in our terms and conditions. We use geolocation and IP tracking to enforce these restrictions, and we prohibit the use of VPNs, proxies, or similar location-masking services. Attempting to circumvent these restrictions may result in account suspension and forfeiture of funds.

Contact Us

If you have questions about how we handle your data, want to read a gxmble review of our privacy practices, or need assistance with your account, our support team is available 24/7 via live chat, email, and our contact form. You can reach us at support@gxmble.io for general inquiries or complaints@gxmble.io for formal complaints. We aim to respond to all privacy-related requests promptly and in accordance with applicable regulations.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically to stay informed about how we protect your data at Gxmble.